info@farescost.com | 2108 N St STE N, Sacramento, CA 95816, USA
+1 (727) 877-7668

Shipping & Delivery Policy

Home Shipping Policy
FaresCost Policy

Shipping & Delivery Information

At FaresCost, we provide digital delivery services for bus, train, and car bookings. Once your booking is successfully confirmed, your booking details, tickets, invoices, and confirmation information are delivered electronically via email, WhatsApp, or SMS.

1. Digital Ticket Delivery

All bookings made through FaresCost are processed digitally. Physical shipping is not applicable for our services.

  • Bus ticket confirmations are sent instantly after booking.
  • Train booking details are shared through email or WhatsApp.
  • Car booking vouchers and driver details are delivered digitally.
  • Customers receive invoices and booking references electronically.

2. Delivery Time

Most bookings are confirmed within a few minutes after successful payment and verification.

  • Instant bookings are usually delivered within 5–15 minutes.
  • Some bookings may require manual confirmation from operators.
  • Peak season or high-demand routes may take longer to process.
  • Customers will be informed immediately in case of delays.

3. Delivery Channels

Booking confirmations and travel documents may be delivered through:

  • Email confirmation
  • WhatsApp updates
  • SMS notifications
  • Direct customer support assistance

4. Customer Responsibilities

Customers are responsible for providing accurate contact details during booking.

  • Incorrect email addresses may delay delivery.
  • Customers should check spam or junk folders.
  • Phone numbers must be active for WhatsApp or SMS updates.
  • Travelers should carefully review booking details after receiving confirmation.

5. Failed Delivery

If you do not receive your booking confirmation within the expected timeframe, please contact our support team immediately.

  • Our support team will re-send the booking details.
  • Manual assistance is available for ticket recovery.
  • Support may request booking reference or payment details for verification.

6. Service Availability

Delivery timelines depend on operator availability, route confirmation, and third-party travel partners.

FaresCost is not responsible for delays caused by transport operators, technical failures, network issues, or incorrect customer information.

7. Contact Information

For any questions related to booking delivery or ticket confirmation, please contact our support team.